Monzo Assessments

Prepare for the Monzo's assessment & interviews for 2022

Careers at Monzo

Monzo is a digital, mobile-only bank based in the United Kingdom. It was founded in 2015 and has been described as a "challenger bank".

Monzo is an employer that is constantly innovating to make its banking products better for customers. The company has been praised for its customer service, transparency, and modern approach to banking.

Monzo is a great place to work if you are looking for a challenge and want to be part of a fast-growing company.

Monzo is a great place to work for people who want to make a difference in the world. They offer a variety of careers, from customer service and operations to product and marketing.

Monzo is always looking for talented, ambitious people to join their team. If you're passionate about making a difference and want to work with some of the best minds in the industry, Monzo is the place for you.

Monzo Application Process

The secret to Monzo's success lies in its recruitment process. Monzo is very selective when it comes to hiring - they only bring on board those who they believe will be a good fit for the company culture and values.

The application process is as follows:

  • Online application
  • Recruiter call
  • Initial call
  • Assessments (role-specific)
  • Take home task
  • Final interview
  • Decision

Monzo Online Application

The application process is entirely online and very straightforward. To begin, all you need to do is fill out a form with your basic information, upload your resume, and answer a few questions about yourself.

Make sure to brush up on your skills and knowledge beforehand. The company is looking for individuals who are passionate about their work and who will be able to contribute positively to the team.

Keep in mind that the competition for jobs at Monzo is high. It is therefore important to proofread and check your application before submitting it so it is error-free.

Monzo Recruiter Interview

If your application is successful you may be invited to participate in a recruiter call. This is a brief 30-minute chat with your recruiter and an opportunity to provide more information about Monzo, their mission, and making sure the role you've applied for matches your skills.

Monzo Initial call

The initial call is a telephone interview that lasts approximately 30-60 minutes. The interview is conducted by someone senior with the team.

Monzo suggests thinking of the call as an "elevator pitch" but more casual - the ultimate goal is for them to learn more about you.

You might be asked some questions about yourself and specifics about projects you've worked on. Monzo recruiters will care about your process more than anything - what went well and what would you change if you were to do it all again?

Monzo Assessments

Monzo provides a range of different tests for different roles. This typically involve a practical task or project walkthrough and a technical interview. If you are successful during the initial call, you may be invited to participate in one of these activities.

The practical task or project walkthrough varies and should take no more than 4 hours to complete.

The technical or systems design interview takes 1 hour. It is typically based on a hypothetical problem using a virtual whiteboard.

Example activities include:

  • Take-home task
  • Follow-up review session
  • Live coding task
  • Presentation

For software engineering roles for example you can see some of the previous tasks Monzo provides here.

For non-engineering roles, you may be given a case study for a real-life problem or asked to provide a project to review that demonstrates processes and end results.

One important thing to remember is that you are not being assessed for your speed or how perfect your solution is. The aim is to assess your approach to problem-solving.

Some useful tests to prepare for problem-solving assessments at Monzo you might consider practicing are:

Monzo Behavioral Interview

Being a proactive and independent team member is an important skill Monzo hiring team looks for during the interview stages.

It's important to focus on discussing your projects and what you specifically contributed to them. The interview is described by Monzo as a "one-hour trial working with a couple of your potential teammates!".

Sample Monzo Assessments question Test your knowledge!

Score: /5

A bank’s customer support team received 250 enquiries in a day. Out of these, 40 were related to technical issues in the mobile app, and the rest were about transactional issues. If the team responded to an enquiry about transactional issues, what is the probability that this was the type of enquiry they addressed?

  • 0.84
  • 0.16
  • 0.50
  • 0.40

A customer invested in a fixed-term savings product at an annual interest rate of 3%. If the interest is compounded annually and the initial investment was £5,000, what will be the total value of the investment at the end of 2 years?

  • £5,304.50
  • £5,300.00
  • £5,450.00
  • £5,150.00

Which of the following is a logically valid conclusion based on the two statements given? 1) All digital banks offer mobile applications. 2) Some mobile applications facilitate international transactions.

  • All digital banks facilitate international transactions.
  • Some digital banks facilitate international transactions through their mobile applications.
  • No digital banks offer mobile applications that facilitate international transactions.
  • All mobile applications facilitate international transactions.

During a review of customer feedback, it was noted that the following comment was emblematic of the majority viewpoint: 'The accessibility of banking services through a smartphone app is highly commendable; however, a quicker response time to enquiries would greatly enhance the overall customer experience.' Based on this statement, how could the bank's service be improved?

  • By investing in new smartphone technology
  • By reducing the complexity of their online banking forms
  • By decreasing the response time to customer enquiries
  • By increasing the number of services offered through the app

If a customer deposits £1,200 at the start of the year in an account that offers a 5% annual interest rate with the interest being paid at the end of the year, how much interest will the customer earn by the end of the year?

  • £60
  • £50
  • £62
  • £65

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Monzo Assessments Tips

Know Your Stuff

Monzo is all about revolutionizing banking, so make sure you're up-to-date with the latest in financial tech. Understand the fundamentals of digital banking, cybersecurity, and customer service excellence. This knowledge will not just boost your confidence but also reflect in your test responses, showing Monzo you're ready to be part of the change.

Simulate Test Conditions

To truly prepare, create an environment that mimics the actual test day. Find a quiet spot, set a timer, and take a Fintest practice exam in one sitting. This will help you get comfortable with the format and time constraints, making the real thing feel like just another practice session.

Understand the Questions

It's not just about answering quickly, but also correctly. Take the time to fully understand what each question is asking. Break them down, if needed. Fintest offers explanations and insights into what the examiners are looking for, helping you to hone your problem-solving tactics.

Review and Reflect

After taking our practice tests, delve into the results. Identify areas where you excelled and those that need improvement. Fintest provides detailed feedback on your performance, allowing you to focus your study efforts effectively and efficiently for your next attempt.

Stay Positive and Relaxed

The right mindset can make a world of difference. Remember, practice makes perfect. With each Fintest exercise, you're getting better and increasing your chances of acing the actual Monzo exam. Stay calm, keep a positive attitude, and let your preparation lead the way.

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Monzo Assessments FAQs

How long does it take to get hired at Monzo Bank?

The hiring process at Monzo Bank may take several weeks, and it can be challenging to get hired.

What are Monzo's core values?

Monzo aims to make money work for everyone. Their core values are solving problems, rather than selling financial products. This includes customer support, financial inclusion, and accessibility.

Where can I practice Monzo assessments?

You can practice free Monzo test questions to get familiar with the format and improve your test score using our online platform - no credit card required.