About the Australia and New Zealand Banking Group (ANZ)
ANZ is a purpose and values-led bank shaping a word to enable people and communities to thrive.
The bank was founded in 1951 when the Bank of Australasia and the Union Bank of Australia merged. It is now the biggest bank in New Zealand and 3rd largest in Australia. ANZ employs more than 37,000 employers across 34 countries serving more than 10 million customers.
If you are looking for a career at ANZ there are a variety of fields to work in from digital, data or customer engagement. ANZ believes in transforming ideas into great solutions and services for their customers. Their main sectors are:
- Innovation & Design
- Customer centricity
- Customer engagement
- Customer delivery
- Corporate services
ANZ core values are:
ANZ believes these values regardless of the situation you are in will help care for and satisfy customers. It is therefore worth considering incorporating elements of these values in your application and other stages of the application process.
Use our informative guide to prepare for the recruitment process for ANZ and give yourself the best chance of hiring success.
ANZ Application Process
Online Application Form
Using the ANZ careers portal you must complete an online profile and add a copy of your CV - it is also important to ensure your CV is up to date and highlights the relevant experience you have for the role.
Depending on the role you are applying for, you might be asked about the reason you want to work for ANZ and the role you are applying for.
If your application is selected, you will be invited to participate in online assessment tests and a pre-screening interview.
ANZ uses a publisher test called Pymetrics. The assessment consists of two types of tests - a game-based assessment and a personality questionnaire.
Online tests are often used by employers like ANZ to help shortlist top candidates. Those who perform well in the test (often the top 50%) are likely to be moved to the next stages of the recruitment process.
This means that it's important to practice tests where possible.
The Pymetrics game-based assessment tests specific personality traits/skills.
You will be presented with different behaviour based neuroscience games, which measure a candidate's social, cognitive and behavioural attributes. This can help give the hiring team more insight into how you are likely to work and interact with colleagues in the workplace.
At the end of the assessment, your results will be shared with the hiring team, and you will also receive your individual report.
ANZ are looking for candidates that fit their company culture and work well in teams. The personality questionnaire helps assess if you match the personality profile ANZ are looking for. Although there are no right or wrong answers, it is important to think strategically when answering these questions and to make sure you keep in mind the values of the company.
Depending on the role you've applied for you might also be given aptitude tests as part of the ANZ recruitment process. The aptitude tests include:
- Numerical reasoning test
- Verbal reasoning test
- Abstract reasoning test
ANZ Numerical Reasoning Test
An ANZ numerical reasoning test is an assessment to test your ability to solve mathematical problems under time pressure. The topics test fairly basic maths but the real challenge is to solve each question in under a minute.
Numerical reasoning skills are important for roles that require quick maths such as banking cashiers.
ANZ Verbal Reasoning Test
An ANZ verbal reasoning test is an assessment to test your ability to comprehend and understand the information in written format. You will be provided with a text passage to read through and given multiple choice answers to select from- typically you must answer true, false or cannot say about the text you just read.
The key skill here is your ability to identify facts, inferences or if something is not true about the text.
ANZ Abstract Reasoning Test
An ANZ abstract reasoning test is a measurement of your lateral thinking and general intelligence. During the test, you will be provided with a series of images, shapes or patterns for which you must work out the sequence to predict the next answer.
The test is useful to assess general intellectual abilities, problem-solving and how someone copes under time pressure. This test is particularly challenging and is important to practice so you feel confident when answering them.
If you are successful with your application and assessments you might be invited to participate in a pre-screening interview with ANZ
This will be a short interview - an opportunity for the hiring managers to ask any questions they might have about your CV and qualifications. It's important at this stage to do your research on the company and ask any questions you might want to know about the role.
You may be asked to participate in a video interview that requires you to answer questions by pre-recording your answers. First impressions are important so ensuring you are prepared, dressed professionally and appear calm when answering is important.
Using the STAR method to structure your answers is something you should practice which will benefit you across all interview stages.
The final stage of the recruitment process upon successful completion of the online assessments and the video interview is an assessment centre where you will need to complete a variety of activities or an interview.
ANZ measures your performance as an individual when placed in a realistic working environment as well as your ability to work with others.
The main tasks are:
- Group activity case study
- Written exercise
- Assessment tests
- Final interview
Tasks that involve groups are often measuring your ability to work well in a team so keep this in mind when participating with other people.
Group activity case study
The group activity aims to assess your ability to work well within a team identifying skills such as leadership and the ability to accept feedback. You will be divided into groups and must work together to come up with a business plan for a made-up company.
The ANZ written exercise will involve evaluating a case study - you'll be given time to study and put together some conclusions and offer a solution to the problem. This exercise is simulating a realistic work situation so it is likely to be related to your role.
You might be asked to take your assessment tests again to verify your score as well as taking new tests. The assessment tests are sometimes taken a second time to ensure candidates did not cheat when they first took them online i.e. if they had help or support from someone else or used a search engine to find the answers.
A final interview will be required during the assessment centre.
Often candidates are shortlisted during the day, which means that only the top candidates will be given interviews. You should use the STAR interview technique to structure your answers to the interview questions.
Below are some popular questions that are commonly asked in the ANZ interview process.
- What do you think are the main challenges in the role that you are applying for are?
- What skills are needed to succeed in the role you've applied for?
- Talk about 3 products or services provided by ANZ
- Why are you leaving your current job?
- Talk about a bad decision you ever made?
- Tell me about a time when you've shown leadership skills?