Zurich Assessments

Prepare for the Zurich recruitment process with tailor-made practice materials.

Careers at Zurich

Founded in 1872 as a reinsurance company, Zurich Insurance is now Switzerland's largest insurer, with headquarters based in its namesake of Zurich. In 2021, Forbes rated Zurich as the 112th largest public company.

Their insurance policies cover everything from life and home, to property and casualty, and they serve everyone from individuals right through to multi-national corporations.

Zurich is a huge employer, with over 55,000 members of staff working across 215 different countries globally.

The company is focused on delivering an exceptional work experience and has built a robust wellbeing framework to better support employees and to ensure people's mental, financial and physical health are looked after.

Zurich has also made a name for itself as a socially responsible company. Not only do they donate to over 600 charities a year, they have also won several awards for their impact on people and local communities.

Zurich Application Process

The Zurich application process is incredibly competitive due to the large volume of applicants they receive for every posting and graduate placement.

As well as online tests and a video interview, you'll also be required to take part in a digital assessment centre if you make it to the final stage of the application process.

Zurich Online Application

You can either apply via LinkedIn or through the portal on Zurich's own website.

As well as important information such as whether you're eligible to work in the country you're applying to, you'll also be required to share key details from your CV such as your educational history and relevant experience.

Make sure you read each section thoroughly, this is your first chance to make a good impression and get your foot in the door so it's essential you complete the application form to the best of your ability.

Zurich Aptitude Tests

Zurich Value Based Assessment

Similar to a situational judgement test, the value based assessment is designed to examine your key personality traits and characteristics by asking you to respond to a series of hypothetical workplace challenges, similar to what you can expect to experience day-to-day should you get the job.

The 30-minute assessment will present you with multiple different answers in response to a challenge, you just need to select your instinctive response or the one that feels most aligned with what you'd do.

It's important to answer honestly, but it doesn't hurt to reflect on the key traits and values that Zurich will be looking for in their employees before getting started.

Although there are no 'right' or 'wrong' answers, there are answers that fit better with what Zurich are looking for, and if yours are similar then you'll be invited to move to the next stage of the process.

To prepare for this test, you could try out some situational judgement tests to get a feel for the style and format of the questions.

Zurich Game Based Assessments

The next stage of the process involves a series of online aptitude tests. But unlike traditional tests, these are presented in a game format and are supposed to be engaging and fun.

Designed to test your cognitive skills, the fast-paced games can be accessed anywhere, as long as you have a working internet connection. To maximise your performance and ease of use, it's always worth trying to complete the games on a desktop located in a quiet, well-lit room that's free from distractions.

If you do take the tests on your mobile or a portable device, ensuring you are fully charged is essential.

The games vary in length, depending on which ones you're asked to take. Just remember to read the instructions carefully before you start and to take a pause between each game so you have a moment to reflect and reset before you start the next challenge.

Zurich Video Interview

Just like in the gaming section, you'll be able to do the video interview at a time and place that works for you. But it's still important to remember conventional interview advice and ensure you're dressed smartly, can be heard properly and that you're on your own when you record your responses.

The competency-based questions will directly relate to the role or programme you're applying to. You'll be able to look through the questions and prepare a response before filming and uploading it.

You'll normally have to answer between five-eight different questions.

As with at every stage of the process, it's important to carefully read and/or listen to any instructions you're given before responding.

Zurich Digital Assessment Centre

If you get through all of the prior stages, you'll be one of a few people invited to take part in a digital assessment centre. It's a real achievement to get this far in such a competitive application process, so it's important to give the final stage everything you've got.

You'll start with another video interview, similar in style to the one you've completed previously, but with new questions.

This is then followed by an interactive task that'll examine your suitability for the role, understanding of the company and how well you work as part of a wider team. When taking part in group exercises it's really important to speak up without appearing domineering and to listen and respond to your peers.

You should also make sure you research the programme you're applying for, as well as Zurich itself and the services and products they offer. It's also a good idea to look at their values and try to ensure your demeanour and answers on the day are aligned.

You'll be assessed by various senior members of staff, and as well as selling yourself to them, it's a great opportunity to ask any questions you may have and find out as much as you can about what it's like to work at Zurich before they go away and make a final decision.

Sample Zurich Assessments question Test your knowledge!

Score: /5

A project timeline estimated that drafting insurance policy guidelines would take 25% longer than negotiating with the reinsurer. If negotiating takes 16 hours, how many total hours should be allocated for both tasks?

  • 36 hours
  • 40 hours
  • 42 hours
  • 50 hours

If the profit margin of an insurance policy underwriting process increased by 15% in the first year and by an additional 10% in the second year bringing the overall profit margin to 23%, what was the original profit margin?

  • 8%
  • 10%
  • 12%
  • 15%

Within the context of claim settlements, identify the sentence that best demonstrates the use of inclusive language.

  • Every employee must submit their report by Monday.
  • Each adjuster is responsible for his own set of claims.
  • The managers will decide what is best for their team.
  • All secretaries should take the minutes of the meeting.

Which of the following is an assumption required for the argument that investing in employee training will improve client satisfaction scores?

  • Clients value the image of the company.
  • Highly trained employees are more productive.
  • There is a direct correlation between employee training and client satisfaction.
  • The company has not invested enough in technology.

If the third quarter saw a 20% reduction in claims processing errors and the fourth quarter saw a 15% increase, what was the net percentage change over the two quarters?

  • A reduction of 5%
  • A reduction of 8%
  • No change
  • An increase of 5%

Build your confidence today

Try one of our Zurich tests for FREE.

Well worth the money and highly recommend to every one out there who is not sure they need to practice tests.

Michael used Fintest to help pass his aptitude tests for Amazon.


Zurich Assessments Tips

Break Down the Questions

When you're faced with complex problems, especially under the pressure of timed tests like the ones used by Zurich Insurance, breaking down the questions can be incredibly helpful. Start by identifying what the question is actually asking before you leap into your calculation or analysis. This can prevent misunderstandings and steer you toward the correct answer more efficiently.

Understand the Industry

Knowing the ins and outs of the financial sector – and specifically, insurance – can give you a real advantage. While practising with Fintest, make sure you get a good grasp of industry-specific knowledge that may be relevant. Although our practice tests focus on analytical skills, being familiar with industry jargon and basic concepts can aid in context-based questions.

Time Management

Timing is everything! The tests used during the recruiting process at Zurich are timed, so it's not just about getting the right answer but doing so swiftly. Get used to the pacing by practicing with timed tests on Fintest. Learn to manage your time effectively so that you can perform well under similar conditions.

Analyze Your Mistakes

As you tackle our practice tests, don't be discouraged by errors. Instead, treat each mistake as a learning opportunity. Analyze where you went wrong and why. Understanding your errors will prevent you from repeating them and will improve your performance on the real thing.

Stay Calm and Positive

Lastly, breathe and keep a positive mindset. Test anxiety can hamper your performance. Remember that practice is about growing your skill set. Develop techniques to stay calm under pressure, like deep breathing or positive affirmations, to ensure you bring your A-game to the actual tests.

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Zurich Assessments FAQs

What are Zurich's core values?

Zurich's three core values are optimism, caring, and being reliable. They look for employers who are forward-thinking, determined, and demonstrate togetherness within a team.

Which online assessments does Zurich Insurance use?

Zurich uses a value-based test similar to a situational judgment assessment as well as a game-based assessment to test the skills of their candidates.

How hard is it to get a job at Zurich Insurance?

The company has a rigorous hiring process that includes online assessments - making it challenging to progress through the hiring process without having the key qualities and skills needed to succeed in the role. Roles are also fairly competitive to apply.

Can I practice the Zurich tests for free?

You can practice free Zurich test questions to get familiar with the format and improve your test score using our online platform - no credit card required.