About Wells Fargo
Wells Fargo provides financial services and has over $1.92 trillion dollars in assets. Their financial service offering includes investments, mortgage products, and banking.
With over 7,200 locations, 13,000 ATMs and offices across 31 countries they are ranked 30 on the Fortune's 2020 list of the largest U.S corporations; serving one in three households in America.
Founded in 1852 in San Francisco, Wells Fargo aims to recruit employees who want to build a career with them. They have been ranked for many employer awards including:
- #1 of the Top 16 Companies for People with Disabilities (2020)
- #6 of the Top 15 Companies for Supplier Diversity (2020)
- 12th Best Company for Latinas (2020
- Top Military Friendly Employer (2021) Victory Media
- #11 of the Top 50 Companies for Diversity (2020)
If you are considering a career at Wells Fargo, it is important that you understand the recruitment process as positions can be competitive.
Wells Fargo Application Process
The application process involves a series of online assessments which are important to prepare for beforehand. Practicing these tests can be the difference between being shortlisted or not.
It's also important to understand the core values Wells Fargo is looking for, which you should try to reflect on in your online application form.
Wells Fargo's core values are:
- Improving communities
- Exceeding expectations
- Superior financial returns
Online Application Form
The online application form requires you to create an account with Wells Fargo's recruitment portal and fill in an online form. Attention to detail and error checking is an important skill you should demonstrate here by ensuring your application has no mistakes.
For any opportunities where you are asked questions on the application try to apply Wells Fargo's core values.
Online assessments are used during the pre-employment stages of Wells Fargo's recruitment process. The assessments include numerical reasoning, verbal reasoning, logical reasoning, situational judgment tests, and a personality assessment.
To be considered for shortlisting you need to be scoring above 50% across all tests and keep in mind the data is comparative i.e. your scores will be compared with other test-takers to help recruiters decide who to shortlist and rank their top applicants.
You should consider practicing lots of different tests to improve your test score and increase your chances of recruitment success.
Online assessment types
The assessments are grouped based on the role you've applied for. It's important to practice a variety of these tests.
- Bank teller assessment - tests skills such as customer service, math, attention to detail, and verbal communication.
- Personal banker assessment - tests numerical concepts and verbal comprehension.
- Financial analyst assessment - tests Excel knowledge, mathematical skills, and situational judgment.
Numerical Reasoning Test
The Wells Fargo numerical reasoning test is a critical assessment for financial roles. It tests a candidate's ability to understand and solve mathematical concepts and problems using multiple choice questions.
The test is also timed which adds a time pressure difficulty to the equation.
The complexity of the numerical reasoning tests is not related to the difficulty of the maths but the time pressure to solve the questions (although it's a good idea to sharpen your basic math knowledge). You will have less than a minute to answer the question and perform the calculations needed.
Verbal Reasoning Test
The Wells Fargo verbal reasoning test is an assessment to test candidates' ability to comprehend key information from dense passages of text. You do not need prior knowledge of the text passage but an ability to read quickly and make judgment calls on.
Logical reasoning Test
The Wells Fargo logical reasoning test is perhaps the most challenging test and is an assessment of how you think. You'll be provided with a series of shapes and patterns and you must figure out what the recurring sequence is under a time limit.
The logical thinking test can come in three different forms - deductive, inductive, or abstract. As some candidates may be unfamiliar with this test, we strongly recommend getting lots of practice and developing your technique.
The test measures how well you work under pressure and how good you are at solving problems.
The Wells Frago personality test is an assessment to see if candidates are a good cultural fit and possess the right type of personal qualities to succeed in the role. Although there are no right or wrong answers, there are some answers which might affect your chances of getting the job so choose your responses sensibly and strategically.
Situational Judgment Test
The Wells Fargo situational judgment test is an assessment to see how you judge difficult situations and respond to them. These situations closely resemble real-life work simulations or what you might expect during the day-to-day activities of your job.
You might be asked to rank the best and worst choices or respond to which option you would choose to take. It's important to remember the Wells Fargo core values during this test as it may help you decide what the right responses are.
The final stage of the recruitment process is the interview rounds. This can be telephone, one-on-one, or group interviews depending on the role you've applied for.
The interview is a competency-based assessment and will focus on your CV and motivations so be sure to know your application well. Preparing situational examples of where you showed a skill can be useful for questions such as:
- Give an example of a time when you showed teamwork?
- Give an example of a time when you showed resistance?
- Give an example of a time when you showed leadership?
- How would you deal with an angry customer?
- Can you describe a time you went above and beyond expectations?
It is important to prepare for your interview ahead of time and revise practice questions. This helps build confidence and allows you to have some ideas of what to talk about. The STAR (situation, task, action and result) method is typically used to structure interview answers so it's worth using this technique.