Western Union Assessments

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Careers at Western Union

Western Union stands as a pillar in global financial services, facilitating money transfers and transactions across a broad spectrum that touches more than 200 countries. The company thrives on a foundation of swift, reliable service, necessitating a workforce skilled in numerical analysis, logical thinking, and customer interaction. With a dynamic blend of agent networks and digital platforms, Western Union careers span various roles, each demanding a specialized set of skills. As the financial sector continually evolves, Western Union frequently seeks out fresh talent to bolster its team, keeping its services at the forefront of innovation. Staying informed on the latest hiring trends is crucial for applicants aspiring to be part of Western Union's esteemed team.

Western Union Application Process

The selection process has 4 major stages:

1. Online Application

2. Online Assessments

3. Interview

4. Assessment Centre

Western Union Online Application

The journey to being part of Western Union starts with the Online Application. This step is your chance to introduce yourself via your resume and cover letter. Western Union looks for candidates who not only meet the job requirements but also their company culture. Highlight your skills and experiences that align with their mission of creating seamless financial services. Remember to tailor your application to the specific role you are interested in, ensuring every piece of information you provide will help you stand out as an ideal candidate.

Western Union Online Assessments

Next up, Online Assessments. These are designed to evaluate your aptitude and suitability for the role at Western Union. They typically involve numerical and logical reasoning tests to check the candidates' ability to process information accurately and efficiently. For customer-facing roles, situational judgement tests may also be included to gauge how you respond to common scenarios in the financial services setting. It's a crucial step that helps Western Union determine if your skill set aligns with the job's demands.

Western Union Interview

If your application and assessments catch Western Union's eye, you'll be invited for an Interview. This step often involves a series of questions aimed at understanding your experience, motivations, and how well you fit with the team. It's an opportunity to demonstrate your communication skills, problem-solving abilities, and how your values align with Western Union's mission. Being articulate, earnest, and showing a proactive attitude will serve you well in this phase of the application process.

Western Union Assessment Centre

The final hurdle is the Assessment Centre, where you'll undergo a mixture of group exercises, additional tests, and sometimes interviews or presentations. This stage gives Western Union a comprehensive view of how you work both individually and as part of a team. It's your time to shine by showing off your robust problem-solving skills, your ability to collaborate effectively, and your potential to thrive in their corporate environment.

Sample Western Union Assessments question Test your knowledge!

Score: /6

A customer is on a Gem Plan between the start of March and the end of July, then switches to a Royal Plan until the end of November. How many free minutes of standard calls and free texts does she accumulate during this time period?

Royal Plan: £6 p/m & £59.49 annual fee

Free MinutesCost per Extra Minute
Standard Calls30024p
Mobiles (same network)20026p
Mobiles (other networks)10032p
Texts150 free texts11p per text



Gem Plan: £5.49 p/m & £54.99 annual fee

Free MinutesCost per Extra Minute
Standard Calls25025p
Mobiles (same network)15025p
Mobiles (other networks)15030p
Texts200 free texts12p per text
  • 2,450 mins, 1,600 texts
  • 2,300 mins, 1,400 texts
  • 2,300 mins, 1,500 texts
  • 2,400 mins, 1,500 texts

What is the total cost for two return tickets for the quickest coach journey that serves breakfast?

TrainCoach
London DepartureManchester ArrivalSingle TicketReturn TicketLondon DepartureManchester ArrivalSingle TicketReturn Ticket
06:20**8:30£75.00£134.9906:30**9:45£59.49£109.99
07:50**10:05*£65.00£109.4908:00**11:15£49.99£94.49
9:0011:25*£65.00£109.4909:10**12:30£49.99£94.49
9:2011:50£59.50£105.0009:30**12:50£55.00£85.00
10:0512:45*£59.50£85.0010:00**13:05£55.00£85.00
10:3012:55£49.99£69.9911:0014:10£50.00£79.50
11:1013:25£39.99£69.9911:2014:30£50.00£79.50
11:4014:15£39.99£70.4911:3014:30£44.49£70.00
12:0014:35£38.99£70.4912:0015:15£44.49£70.00
  • * Wireless available
  • ** Breakfast served
  • £210
  • £270
  • £220
  • £170

An agent has a 13:00 meeting at a Manchester Football Ground. She plans to take a taxi from Manchester train or coach station, which are a 25-minute and a 35-minute taxi ride away respectively. Which is the cheapest single ticket travel option (ignoring the taxi fare) if the agent must leave London between 09:00-09:30?

TrainCoach
London DepartureManchester ArrivalSingle TicketReturn TicketLondon DepartureManchester ArrivalSingle TicketReturn Ticket
06:20**8:30£75.00£134.9906:30**9:45£59.49£109.99
07:50**10:05*£65.00£109.4908:00**11:15£49.99£94.49
9:0011:25*£65.00£109.4909:10**12:30£49.99£94.49
9:2011:50£59.50£105.0009:30**12:50£55.00£85.00
10:0512:45*£59.50£85.0010:00**13:05£55.00£85.00
10:3012:55£49.99£69.9911:0014:10£50.00£79.50
11:1013:25£39.99£69.9911:2014:30£50.00£79.50
11:4014:15£39.99£70.4911:3014:30£44.49£70.00
12:0014:35£38.99£70.4912:0015:15£44.49£70.00
  • * Wireless available
  • ** Breakfast served
  • 09:20 train departure
  • 09:00 train departure
  • 09:30 coach departure
  • 09:10 coach departure

What’s the difference in the average speeds of the 07:50 and 10:30 train departures, to the nearest mph. (Distance travelled = 164 miles)

TrainCoach
London DepartureManchester ArrivalSingle TicketReturn TicketLondon DepartureManchester ArrivalSingle TicketReturn Ticket
06:20**8:30£75.00£134.9906:30**9:45£59.49£109.99
07:50**10:05*£65.00£109.4908:00**11:15£49.99£94.49
9:0011:25*£65.00£109.4909:10**12:30£49.99£94.49
9:2011:50£59.50£105.0009:30**12:50£55.00£85.00
10:0512:45*£59.50£85.0010:00**13:05£55.00£85.00
10:3012:55£49.99£69.9911:0014:10£50.00£79.50
11:1013:25£39.99£69.9911:2014:30£50.00£79.50
11:4014:15£39.99£70.4911:3014:30£44.49£70.00
12:0014:35£38.99£70.4912:0015:15£44.49£70.00
  • * Wireless available
  • ** Breakfast served
  • 0mph
  • 5mph
  • 60mph
  • 68mph

What is the single ticket price for an engineer who wants to take the shortest travel option to arrive in Manchester before 13:00? She also requires a wireless connection throughout her journey.

TrainCoach
London DepartureManchester ArrivalSingle TicketReturn TicketLondon DepartureManchester ArrivalSingle TicketReturn Ticket
06:20**8:30£75.00£134.9906:30**9:45£59.49£109.99
07:50**10:05*£65.00£109.4908:00**11:15£49.99£94.49
9:0011:25*£65.00£109.4909:10**12:30£49.99£94.49
9:2011:50£59.50£105.0009:30**12:50£55.00£85.00
10:0512:45*£59.50£85.0010:00**13:05£55.00£85.00
10:3012:55£49.99£69.9911:0014:10£50.00£79.50
11:1013:25£39.99£69.9911:2014:30£50.00£79.50
11:4014:15£39.99£70.4911:3014:30£44.49£70.00
12:0014:35£38.99£70.4912:0015:15£44.49£70.00
  • * Wireless available
  • ** Breakfast served
  • £65.00
  • £49.59
  • £55.00
  • £59.49

If you use 200 same network and 150 other network minutes per month, what is the annual saving for a Gem Plan customer compared a Royal Plan customer?

Royal Plan: £6 p/m & £59.49 annual fee

Free MinutesCost per Extra Minute
Standard Calls30024p
Mobiles (same network)20026p
Mobiles (other networks)10032p
Texts150 free texts11p per text



Gem Plan: £5.49 p/m & £54.99 annual fee

Free MinutesCost per Extra Minute
Standard Calls25025p
Mobiles (same network)15025p
Mobiles (other networks)15030p
Texts200 free texts12p per text
  • £52.61
  • £54.61
  • £56.61
  • £58.61

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Western Union Assessments Tips

Understand the Format

Familiarize yourself with the structure and format of Western Union's assessments to boost your confidence.

Practice Makes Perfect

Use Fintest to take free practice tests that simulate the actual examination experience.

Time Management

Develop your time management skills to ensure you can complete all tasks within the given timeframe.

Know Your Math

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Western Union Assessments FAQs

What are the Western Union tests?

Western Union uses a range of tests during their recruitment process to assess a candidate's numerical and logical reasoning abilities, as well as their situational judgement. These assessments are crucial in evaluating whether a candidate possesses the necessary skills to excel in the fast-paced financial service industry.

Are the Western Union tests hard?

The difficulty of Western Union tests can vary based on your own skills and experience. They are designed to challenge candidates and identify those who have the specific abilities required for a successful career at Western Union.

How do I prepare for Western Union tests?

The best way to prepare for Western Union tests is by practicing as much as possible. Fintest offers a variety of practice tests that mirror what you'll encounter in the actual assessment. This preparation can be invaluable in boosting your performance.

How long does the recruitment process take at Western Union?

The length of the recruitment process at Western Union varies depending on the role and the volume of applications. However, it generally involves several stages, each designed to evaluate different aspects of a candidate's abilities and compatibility with the company's values.

What are Western Union's core values?

Western Union's core values include fostering a diverse and inclusive workplace, operating with integrity and trust, and an unwavering commitment to its customers by providing secure and efficient service globally.